To whom this may concern,**I recently ordered a Samsung refrigerator at a local Best Bu...

GetHuman801240's customer service issue with Best Buy from June 2018

14 views | 867 similar | 1 following
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The issue in GetHuman801240's own words
To whom this may concern,**I recently ordered a Samsung refrigerator at a local Best Buy store. The first issue I had with the service was that the delivery was not made in a timely fashion. We had requested to remove the current fridge that we had so that the new fridge would be installed. However, the new fridge was neither installed and nor was the old fridge taken out. It has been roughly * weeks since we order the fridge and best buy has failed to install the new fridge. My family and I are extremely dissatisfied with best buy's lack of coherence with the entire process. We will have to think twice before we can even consider buying from best buy ever again. We would like to return the fridge that hasn't been opened from its box as well as receive a full refund for the fridge. The Order Number is *************. **Thanks,*Sam Patel

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Best Buy

Customer service issue
Reported by GetHuman801240
Jun 19th, 2018 - 5 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 867 others
1 customer following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order


GetHuman801240 started working on this issue
Jun 19th, 2018 9:15pm