To whom this may concern,**I recently ordered a Samsung refrigerator at a local Best Bu...

GetHuman801240's customer service issue with Best Buy from June 2018

2 views | 867 similar | 1 following
Help with my Best Buy issue
First: share to improve GetHuman801240's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman801240 to get a Best Buy rep on the line!
Always use the GetHuman Phone to call Best Buy. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman801240's own words
To whom this may concern,**I recently ordered a Samsung refrigerator at a local Best Buy store. The first issue I had with the service was that the delivery was not made in a timely fashion. We had requested to remove the current fridge that we had so that the new fridge would be installed. However, the new fridge was neither installed and nor was the old fridge taken out. It has been roughly * weeks since we order the fridge and best buy has failed to install the new fridge. My family and I are extremely dissatisfied with best buy's lack of coherence with the entire process. We will have to think twice before we can even consider buying from best buy ever again. We would like to return the fridge that hasn't been opened from its box as well as receive a full refund for the fridge. The Order Number is *************. **Thanks,*Sam Patel

GetHuman801240 did not yet indicate what Best Buy should do to make this right.

How GetHuman801240 fixed the problem

We are waiting for GetHuman801240 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman801240 fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman801240
Jun 19th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 867 others
1 customer following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman801240 started working on this issue
Jun 19th, 2018 9:15pm