Blown speakers on Samsung TV just * months old

GetHuman781979's customer service issue with Best Buy from June 2018

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The issue in GetHuman781979's own words
Purchased Samsung TV from Best Buy in December ****, and the speakers on it sounds like they are blown. Assuming there is * year factory warranty on it, can Best Buy or Samsung assist me with resolving issue?
Support on how to resolve blown speakers by means of * year factory warranty on tv?
New to GetHuman, but been Best Buy customer for most of my life.
Not yet.
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Best Buy

Samsung ** Class *** Diag LED Curved ****p Smart *K Ultra HD TV with High Dynamic Range
Customer service issue
Reported by GetHuman781979
Jun 13th, 2018 - a yr ago
I have an issue with Best Buy too
Fixed
Seen by 39 customers so far
Similar issue to 761 others
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Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman781979 started working on this issue
Jun 13th, 2018 9:29pm
GetHuman781979 indicated the issue is not fixed yet.
Jun 14th, 2018 10:45pm
GetHuman781979 indicated the issue is not fixed yet.
Jun 14th, 2018 10:49pm