I went into the best buy store in Round Rock Texas to purchase an open box TV. The lab...

GetHuman-nealonte's customer service issue with Best Buy from June 2018

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The issue in GetHuman-nealonte's own words
I went into the best buy store in Round Rock Texas to purchase an open box TV. The label on it stated that it had scratches on the back, and might not have the remote. Because of its size I had it delivered. When it arrived it had no stand or feet. They also did not cover the corners with bubble wrap they were fully exposed. I took pictures. I then had to order a stand for the TV. When I finally had the stand and set up the TV it shows the screen in significantly damaged. Not scratched, its like someone squeezed it and damaged the pixels. I want to return this TV but it does not fit in my car.
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Best Buy

Customer service issue
Reported by GetHuman-nealonte
Jun 8th, 2018 - 10 mons ago
I have an issue with Best Buy too
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Seen by 5 customers so far
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GetHuman-nealonte started working on this issue
Jun 8th, 2018 3:36pm