I purchased a **” Sony HD TV for around $**** on May *, **** at the Best Buy Store in N...

GetHuman740991's customer service issue with Best Buy from June 2018

68 similar
0 following
Help with my Best Buy issue
First: share to improve GetHuman740991's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Best Buy help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman740991 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman740991's own words
I purchased a **” Sony HD TV for around $**** on May *, **** at the Best Buy Store in Neriden, CT. I have been reporting problems with it and the store manager (Megan) told me it was probably my cable company. Well my cable company finally came to my home and told me it was a ‘faulty-defective’ television set and should be replaced! It is a big purchase a little over a month old and the manager says there is NOTHING she can do since returning it had to be within ** days of purchase! I have had problems since May *th when I got it..... PLEASE HELP ME???? I don’t have that kind of money to just throw away on a brand new tv that doesn’t work properly! I have all my receipts if you need them. Thank you for helping me!*Wendy Powell*(*****@***.com)*Phone* *******-****
GetHuman740991 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman740991 fixed the problem
We are waiting for GetHuman740991 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman740991 fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman740991
Jun 2nd, 2018 - 2y ago
I have an issue with Best Buy too
Not resolved
Seen by 6 customers so far
Similar issue to 68 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman740991 started working on this issue
Jun 2nd, 2018 12:35am