I purchased a **” Sony HD TV for around $**** on May *, **** at the Best Buy Store in N...

GetHuman740991's customer service issue with Best Buy from June 2018

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The issue in GetHuman740991's own words
I purchased a **” Sony HD TV for around $**** on May *, **** at the Best Buy Store in Neriden, CT. I have been reporting problems with it and the store manager (Megan) told me it was probably my cable company. Well my cable company finally came to my home and told me it was a ‘faulty-defective’ television set and should be replaced! It is a big purchase a little over a month old and the manager says there is NOTHING she can do since returning it had to be within ** days of purchase! I have had problems since May *th when I got it..... PLEASE HELP ME???? I don’t have that kind of money to just throw away on a brand new tv that doesn’t work properly! I have all my receipts if you need them. Thank you for helping me!*Wendy Powell*(*****@***.com)*Phone* *******-****

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Best Buy

Customer service issue
Reported by GetHuman740991
Jun 2nd, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 68 others
0 customers following this

Timeline

GetHuman740991 started working on this issue
Jun 2nd, 2018 12:35am