We purchased a new microwave online through Best Buy. The microwave arrived, packaged w...

GetHuman712009's customer service issue with Best Buy from May 2018

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The issue in GetHuman712009's own words
We purchased a new microwave online through Best Buy. The microwave arrived, packaged without any filler to prevent breakage. The microwave had glass spew inside. Plus, it was full of dirty food. What is wrong with a company that sends a product that is completely a hazard? When I called Customer Support…in the Philippines….they did not apologize of recognize how inappropriate it was to deliver this microwave. Nor did they offer a discount if I reordered through them. They told me to return to store. Never acknowledged how they were in the wrong, offer to find out how it happened, and provide a solution to keep my business. I will order through Lowes or online
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Best Buy

Customer service issue
Reported by GetHuman712009
May 23rd, 2018 - 6 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 87 others
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Timeline
GetHuman712009 started working on this issue
May 23rd 6:51pm
GetHuman712009 shared this issue with your circles on Google+
May 23rd 6:51pm