I'm trying to change my password but can't remember my old one, and they keep saying th...

GetHuman-mrsleft's Technical Support issue with Best Buy from April 2018

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The issue in GetHuman-mrsleft's own words
I'm trying to change my password but can't remember my old one, and they keep saying they'll send me a reset code but I've been waiting almost ** hours and it isn't here
GetHuman-mrsleft did not yet indicate what Best Buy should do to make this right.
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Best Buy

Technical Support issue
Reported by GetHuman-mrsleft
Apr 25th, 2018 - 5 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 13 customers so far
Similar issue to 2865 others
0 customers following this
Items needed
Order number
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Email address on the order
Phone number on the order
Timeline
GetHuman-mrsleft started working on this issue
Apr 25th 3:31pm
GetHuman-mrsleft indicated the issue is not fixed yet.
Apr 25th 4:39pm
GetHuman-mrsleft indicated the issue is not fixed yet.
Apr 25th 4:40pm