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Best Buy (Canada) Customer FAQ

Top Answers & How-to Guides

What is Best Buy (Canada)'s Phone Number?

The question we are asked most often is about how to talk to Best Buy (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return online purchases in-store?

Yes, you can return online purchases in-store at Best Buy. We understand that sometimes items purchased online may not meet your expectations,...
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Contact Best Buy (Canada) customer service

Order Tracking

How do I track my order?

To track your order, simply log in to your Best Buy account and go to the "My Orders" section. From there, you can view the status...
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Return and Exchange

What are the return and exchange policies?

At Best Buy Canada, we strive to provide a hassle-free return and exchange experience. For most products, you can return or exchange...
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Price Match Guarantee

Do you offer price match guarantees?

Yes, at Best Buy Canada, we proudly offer a price match guarantee. This means that if you find a lower advertised price on an identical...
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Order Changes

Can I cancel or change my order?

Yes, you can cancel or change your order with Best Buy. If you wish to cancel your order, you may do so within a limited time frame...
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Payment Methods

What payment methods do you accept?

At Best Buy Canada, we provide our customers with various convenient payment methods. We accept major credit cards, including Visa,...
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Loyalty Program

Do you have a loyalty program?

Yes, Best Buy Canada offers a loyalty program called My Best Buy. As a member, you can enjoy various benefits and rewards for your...
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Delivery Options

What are the delivery options and charges?

Best Buy Canada offers a range of delivery options to accommodate customers' needs. For smaller items, standard shipping is available...
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Warranty Policy

What is your warranty policy?

Best Buy (Canada) offers a comprehensive warranty policy to provide peace of mind to our customers. Our standard warranty covers most...
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Financing Options

Are there any financing options available?

Yes, there are financing options available at Best Buy Canada. We understand that purchasing electronic devices and appliances can...
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Installation Services

Do you offer installation services for products?

Yes, Best Buy Canada offers installation services for a wide range of products. Our expert team of technicians is trained to provide...
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Online Returns

Can I return online purchases in-store?

Yes, you can return online purchases in-store at Best Buy. We understand that sometimes items purchased online may not meet your expectations,...
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Help me with my Best Buy (Canada) customer service issue

Ask any question you have about Best Buy (Canada) customer service. We will do our best to get you answers right away.
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