The following is an inquiry before I purchase the Behringer UMC *** HD audio interface...

GetHuman-kidb's Product Inquiry issue with Behringer from May 2020

Help with my Behringer issue
First: share to improve GetHuman-kidb's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kidb may need:
Name on the account, Product ID Number, Product Name, and Billing Address
The issue in GetHuman-kidb's own words
The following is an inquiry before I purchase the Behringer UMC *** HD audio interface. Please help me, music store technical support has been unable to:**I want to be able to MIDI IN*OUT my electronic drums to the UMC *** (standard MIDI cables, not A*B USB) so that I may trigger voices from my laptop (from either standalone - like Superior Drummer * - or DAW Vst) AND hear the sounds as I play (live sound, not recordingb*playback) through * powered monitors (simultaneously). So, can the *** do that, and if so, how do I rig it?* *Additional info: The powered monitors are a pair of JBL *** mkii, and one Roland PM-* Vdrum monitor. The JBLs are to provide good mid to high range (high toms, snare, cymbals), and the Roland's **" speaker to provide good low to mid (low toms, bass drum). The monitors would serve a second purpose in addition to "outing" sound for live edrums: being used for recording*composition playback. The * powered monitors can't be "daisy chained", and I can't afford a subwoofer to replace the Roland for low end sound, so I'm hoping the * main outputs - the * XLRs going to the L and R JBL monitors, and the ***" going to the Roland will work - and if so, would I have to disconnect*reconnect the JBLs from XLR main out to RCA to ***" for playback?

GetHuman-kidb did not yet indicate what Behringer should do to make this right.

How GetHuman-kidb fixed the problem

We are waiting for GetHuman-kidb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Behringer's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Behringer issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Product Inquiry issue
Reported by GetHuman-kidb
May 16th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 544 others
0 customers following this


GetHuman-kidb started working on this issue
May 16th, 2020 7:16pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians