Dear Support,**I bought a Behringer FCA**** second hand off ebay. The unit seems workin...

GetHuman-re_sanch's customer service issue with Behringer from November 2018

4 views
 | 
267 similar
 | 
0 following
Help with my Behringer issue
First: share to improve GetHuman-re_sanch's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-re_sanch's next move: talk to Behringer when they open.
Behringer's call center is closed now. We will send GetHuman-re_sanch a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-re_sanch may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-re_sanch's own words
Dear Support,**I bought a Behringer FCA**** second hand off ebay. The unit seems working, pops up in windows, able to FW update, but there is no sound at all. I measured *** is nowhere either. When I'm about to FW update the updater shows at FW version: not available.**Is there a way to get my unit repaired? I think it is still under warranty. If its not how much would it cost?**Thanks in advance for your help,*Krisztian Bogdan
GetHuman-re_sanch did not yet indicate what Behringer should do to make this right.
I have an issue with Behringer too
How GetHuman-re_sanch fixed the problem
We are waiting for GetHuman-re_sanch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Behringer's attention and get better help faster. Tap below to get started.
Having Behringer issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-re_sanch fixes it.
This email address isn't valid

Behringer

Customer service issue
Reported by GetHuman-re_sanch
Nov 28th, 2018 - 9 mons ago
I have an issue with Behringer too
Not resolved
Seen by 4 customers so far
Similar issue to 267 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-re_sanch started working on this issue
Nov 28th, 2018 6:44pm