I've a question: UMC***HD doesn't have a power button. When its power cable is plugged...

GetHuman-lancerki's customer service issue with Behringer from August 2018

3 views
 | 
99 similar
 | 
0 following
Help with my Behringer issue
GetHuman-lancerki's next move: talk to Behringer when they open.
Behringer's call center is closed now. We will send GetHuman-lancerki a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-lancerki may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-lancerki's own words
I've a question: UMC***HD doesn't have a power button. When its power cable is plugged in or its USB port is connected to my powered USB hub, the device's power light stays on. The only way to power it down is to disconnect both the power cable and the USB cable, which is inconvenient. What's the recommend way to maintain this device? *a) disconnect everything so no power is running to it*b) leave it plugged in (no mics plugged in) and ignore it.**Thanks,*Lancer Kind
GetHuman-lancerki did not yet indicate what Behringer should do to make this right.
I have an issue with Behringer too
How GetHuman-lancerki fixed the problem
We are waiting for GetHuman-lancerki to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Behringer's attention and get better help faster. Tap below to get started.
Having Behringer issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Behringer email you?
This email address isn't valid
Follow this issue
See how GetHuman-lancerki fixes it.
This email address isn't valid

Behringer

Customer service issue
Reported by GetHuman-lancerki
Aug 12th, 2018 - 7 mons ago
I have an issue with Behringer too
Not resolved
Seen by 3 customers so far
Similar issue to 99 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lancerki started working on this issue
Aug 12th, 2018 9:20pm
GetHuman-lancerki shared this issue with followers on Twitter
Aug 12th, 2018 9:21pm