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Beats Customer FAQ

Top Answers & How-to Guides

How do I Contact Beats Customer Service?

The question we are asked most often is about how to talk to Beats customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my Beats headphones while charging them?

Yes, you can use your Beats headphones while charging them. The charging process won't interrupt the audio playback or affect the functionality...
Ask any question you have about Beats customer service, get an answer now.
Contact Beats customer service

Warranty

What is the warranty period for Beats products?

The warranty period for Beats products varies depending on the type of product. Generally, Beats offers a 1-year limited warranty for...
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Fitness

Which Beats model is best for working out?

When it comes to finding the ideal Beats model for working out, consider the Powerbeats Pro. Designed with athletes in mind, these...
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Compatibility

Can I use my Beats headphones with non-Apple devices?

Yes, Beats headphones can be used with both Apple and non-Apple devices. While Beats is an Apple-owned brand, their headphones are...
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Features

Do Beats headphones have noise cancellation features?

Yes, Beats headphones are equipped with noise cancellation features. This advanced technology reduces external noise and allows users...
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Battery Life

What is the battery life of Beats wireless headphones?

The battery life of Beats wireless headphones varies between different models and usage. However, most Beats wireless headphones offer...
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Durability

Are Beats headphones sweat-resistant?

Yes, Beats headphones are sweat-resistant. Designed for people with an active lifestyle, Beats headphones are specifically crafted...
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Voice Assistance

Can I use Siri or Google Assistant with my Beats headphones?

Yes, you can use Siri or Google Assistant with your Beats headphones. Beats headphones are designed to be compatible with both Siri,...
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Replacement Parts

Are replacement parts available for Beats headphones?

Yes, replacement parts are available for Beats headphones. Whether you need a new ear pad, cable, or any other component, Beats offers...
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Charging

Can I use my Beats headphones while charging them?

Yes, you can use your Beats headphones while charging them. The charging process won't interrupt the audio playback or affect the functionality...
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Help me with my Beats customer service issue

Ask any question you have about Beats customer service. We will do our best to get you answers right away.
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