I was in a Barnes & Noble this morning with no lines, great! Although the cashier Caitl...

GetHuman-jostheun's Complaint issue with Barnes & Noble from December 2019

Help with my Barnes & Noble issue
First: share to improve GetHuman-jostheun's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jostheun may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Name of Book, and Order number
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-jostheun's own words
I was in a Barnes & Noble this morning with no lines, great! Although the cashier Caitlin A. was not helpful at all, she asked if I was a member, I said no. Not knowing I could have saved money if I became one. She didn't ask and said nothing else to us while checking out, not hello, not thank you, nothing - Happy Holidays Barnes & Noble - we will never return because of your horrible customer service. My money is better spent on companies that give a dang.

GetHuman-jostheun did not yet indicate what Barnes & Noble should do to make this right.

How GetHuman-jostheun fixed the problem

We are waiting for GetHuman-jostheun to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Barnes & Noble's attention and get better help faster. Tap below to get started.
Having Barnes & Noble issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Barnes & Noble

Complaint issue
Reported by GetHuman-jostheun
Dec 15th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 389 others
0 customers following this


GetHuman-jostheun started working on this issue
Dec 15th, 2019 5:08pm