BarkBox Customer FAQ

We understand that you wish to cancel your BarkBox subscription. To do this, log into your account on the BarkBox website, navigate to the 'Subscriptions' page under your account settings, then you can locate and select the 'Cancel' option. Follow the prompts to finalize the cancellation. Please remember that you must cancel your subscription before it renews if you want to avoid being charged for the next box. Once the subscription renews, it can't be cancelled or refunded as it's immediately processed for shipping.

We're sorry to hear you want to cancel your subscription. You can do this through your BarkBox account online. Just log in, and find the "Subscriptions" section. There will be an option to cancel your subscription there. Please note that you are not able to cancel your subscription before the commitment period ends. If you have a 6-month or 12-month plan, you need to wait until that period is over to cancel. Let us know if you need any further help!