My mortgage was not properly discharged by Mellon. It was ***igned to Mellon by Country...

GetHuman-hbgdmg's customer service issue with Bank of New York Mellon from June 2018

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Help with my Bank of New York Mellon issue
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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
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The issue and preferred resolution, in GetHuman-hbgdmg's own words:
My mortgage was not properly discharged by Mellon. It was ***igned to Mellon by Countrywide and improperly discharged in ****.
I trust that Bank of New York Mellon will make this right and come up with a resolution that is fair.
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Bank of New York Mellon

Customer service issue
Reported by GetHuman-hbgdmg
Jun 25th, 2018 - 2 mons ago
I have an issue with Bank of New York Mellon too
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GetHuman-hbgdmg started working on this issue
Jun 25th 2:24pm