Hi! I was erroneously charged twice by DIRECTV*NOW for $**.** each time, causing my che...
GetHuman-kmidicks's customer service issue with Bank of America from July 2018
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Hi! I was erroneously charged twice by DIRECTV*NOW for $**.** each time, causing my checking account to go into over draft. Then I was charged the $** overdraft fee by Bank of America. I called BofA customer service and was told that as soon as DIRECTV*NOW has refunded the $**.** TWICE charges, to contact BofA back and the $** overdraft fee will be dropped.*Well, the $**.** X * (total: $**.**) HAS NOW been refunded to my checking account, but it has taken me over * hours to finally find this website where I can online chat with someone. I just missed the *:** PM ET deadline to call the Customer Service number for help.*And I need help as soon as possible, because I currently have NO money and my only income is a small disability check, which will not be direct deposited until August *, **** and I desperately need some money to get me through until August *rd!*So appreciate any assistance you can give me.*THANKS!*Karen-Irvin Dickson
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