I am Mary Carolyn Craig's daughter Laura. I have Power of Attorney for her because she...

GetHuman863462's customer service issue with Bank of America from July 2018

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The issue in GetHuman863462's own words
I am Mary Carolyn Craig's daughter Laura. I have Power of Attorney for her because she is in a nursing home with dementia & non ambulatory. She has an account with you that is in default because her check goes to the nursing home & I am not able to make the payments myself. Medicaid has asked me for information about a deposit to her checking account on June **, **** in the amount of $****.**. I know that it was one of your blank checks she took out because I remember the incident but need the paperwork to prove it & I've organized all her paperwork but the statement from that billing period is missing. I need a copy of that statement forwarded to me or to the Medicaid office in Senatobia, MS. Also if you could advise me on how I can resolve her default - can anything be worked out? *Her acct * ends in **** and last * of her social is ****.

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Bank of America

Customer service issue
Reported by GetHuman863462
Jul 9th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 2408 others
0 customers following this

Timeline

GetHuman863462 started working on this issue
Jul 9th, 2018 5:11pm