Unboxed the tv and set it up for our * yr old granddaugter as a xmas present and the DV...

GetHuman4049556's Returns issue with BJs.com from December 2019

Help with my BJs.com issue
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman4049556's own words
Unboxed the tv and set it up for our * yr old granddaugter as a xmas present and the DVD would not load on it's own. It would appear that something is preventing the dvd from loading all the way. We would like to return this merchandise and purchase a new one.

GetHuman4049556 did not yet indicate what BJs.com should do to make this right.

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BJs.com

Returns issue
Reported by GetHuman4049556
Dec 6th, 2019 - 2 years ago
Fixed
Seen by 21 customers so far
Similar issue to 50 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4049556 started working on this issue
Dec 6th, 2019 2:56am
GetHuman4049556 shared this issue with friends on Facebook
Dec 6th, 2019 2:57am
GetHuman4049556 indicated the issue is not fixed yet.
Dec 9th, 2019 2:10pm
GetHuman4049556 indicated the issue is not fixed yet.
Dec 9th, 2019 6:17pm
GetHuman4049556 confirmed the issue is fixed. Hooray!
Dec 9th, 2019 6:26pm