I never received a bill from BUs I When I did get a bill so had no idea what it was for...

GetHuman1716235's customer service issue with BJs.com from December 2018

2 views
 | 
39 similar
 | 
0 following
Help with my BJs.com issue
First: share to improve GetHuman1716235's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1716235's next move: call BJs.com.
The best way to get your problem resolved is to tap the button below to start calling BJs.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1716235 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1716235's own words
I never received a bill from BUs I When I did get a bill so had no idea what it was for since I had paid cash the last time so shopped there I immediately called Bus to find out what the bill was for. I was told it was my membership fee. The person I spoke to waived the late fees and I paid the bill. Why am I being penalized when I didn't get a bill?? What if I didn't want to renew my membership??? My husband and I have excellent credit and have never been late anywhere. I logged a dispute with Commenity Bank and it was denied. I want this bad mark removed from my credit report
GetHuman1716235 did not yet indicate what BJs.com should do to make this right.
I have an issue with BJs.com too
How GetHuman1716235 fixed the problem
We are waiting for GetHuman1716235 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get BJs.com's attention and get better help faster. Tap below to get started.
Having BJs.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1716235 fixes it.
This email address isn't valid

BJs.com

Customer service issue
Reported by GetHuman1716235
Dec 8th, 2018 - 6 mons ago
I have an issue with BJs.com too
Not resolved
Seen by 2 customers so far
Similar issue to 39 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1716235 started working on this issue
Dec 8th, 2018 11:38am