I have sent several emails to them about the prepared foods and they were spoiled. Bac...

GetHuman5007692's Complaint issue with BJ's Wholesale Club from June 2020

Help with my BJ's Wholesale Club issue
First: share to improve GetHuman5007692's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5007692's own words
I just would like to be refunded. These were for Easter. ... I have sent several emails to them about the prepared foods and they were spoiled. Back before Easter. I spoke with * people who said it would be taken care of but was never refunded. I called the bjs *-*** corporate number left a message and no return back. Very disappointing.
I have been a valued customer for many years and Avoiding my Emails is not right. Why tell someone that it’s all set on it’s not. And then tell them that you’re going to have somebody get back to you and then they don’t.
I just want to be refunded for the two items that’s all.
I have been a customer Of theirs for many years. With their credit card. I spend a lot of money there.
Tried anything else I have tried to email several times countless times maybe * times tried calling the corporate office with no response. Tried to go to customer service at the store and they told me they cannot do anything for me at this time.
How GetHuman5007692 fixed the problem

We are waiting for GetHuman5007692 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get BJ's Wholesale Club's attention and get better help faster. Tap below to get started.
Having BJ's Wholesale Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

BJ's Wholesale Club

Wesleys chicken Alfredo, Wesleys chicken wings prepared foods
Complaint issue
Reported by GetHuman5007692
Jun 29th, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 470 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman5007692 started working on this issue
Jun 29th, 2020 2:17pm
GetHuman5007692 indicated the issue is not fixed yet.
Jun 29th, 2020 9:28pm
GetHuman5007692 indicated the issue is not fixed yet.
Jul 1st, 2020 2:15am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies