Called in a California Chicken Club for curbside pickup at *:**. Was told **-** mins...

GetHuman-ayoo's customer service issue with BJ's Restaurants, Inc. from November 2018

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The issue in GetHuman-ayoo's own words
Called in a California Chicken Club for curbside pickup at *:**. Was told **-** mins. Received my order after waiting nearly ** mins outside from a very rude curbside pick up person. Came home to find out it was missing avocado, had lettuce, which I asked to be omitted, and was extremely soggy which confused me since I imagined it would’ve been fresh after having to wait. Called to have the order fixed at *:** after speaking to a manager. Drove all the way back to BJs only to have to wait another ** mins as my order had yet to be even started, finally receiving my order at *:**. In total, I waited * hour and ** mins for a single sandwich order and was given no apology, explanation, discount or refund. Extremely disappointed in the customer service, carryout staff, and the manager on shift.
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BJ's Restaurants, Inc.

Customer service issue
Reported by GetHuman-ayoo
Nov 3rd, 2018 - a mon ago
I have an issue with BJ's Restaurants, Inc. too
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GetHuman-ayoo started working on this issue
Nov 3rd 12:03am