My debit card is saying failed authentification on JailAtm and it's saying to contact t...

GetHuman5493852's customer service issue with BB&T Bank from November 2020

Help with my BB&T Bank issue
The issue in GetHuman5493852's own words
My debit card is saying failed authentification on JailAtm and it's saying to contact the bank. My husband's card is also saying the same thing.

GetHuman5493852 did not yet indicate what BB&T Bank should do to make this right.

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BB&T Bank

Customer service issue
Reported by GetHuman5493852
Nov 25th, 2020 - 2 months ago
Fixed
Seen by 10 customers so far
Similar issue to 664 others
0 customers following this
Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number

Timeline

GetHuman5493852 started working on this issue
Nov 25th, 2020 5:56pm
GetHuman5493852 confirmed the issue is fixed. Hooray!
Nov 25th, 2020 10:31pm
GetHuman5493852 confirmed the issue is fixed. Hooray!
Dec 8th, 2020 1:19am

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