RE: BB&T DENIES CIRCUIT COURT ORDER**October **, ******On October **, ****, Elois A. J...

GetHuman-jelois's customer service issue with BB&T Bank from October 2019

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RE: BB&T DENIES CIRCUIT COURT ORDER**October **, ******On October **, ****, Elois A. Jackson and Janice Howard were granted Co-Guardians*Co-Conservators for Kathy I. Houston, by the Circuit Court of Virginia Beach. Ms. Houston is currently a BB&T customer, **** So. Walter Reed Drive, Arlington, VA *****, ***-***-****, Juan C. Lazo (Certified Branch Banker IV). However, BB&T is defying the Court Order and denying Co-Guardians*Co-Conservators approval. How can BB&T refuse and deny an order by the Circuit Court?**This BB&T issue is causing undue hardship to Ms. Houston's well-being and affecting the Co-Guardians*Co-Conservators ability to carry out the Circuit Court's Order. We are not interested in closing out any accounts with BB&T, but merely need to comply with the Circuit Court's Order and begin providing care for Respondent. Any Court documentation you need can be provided. Your attention to this matter is greatly appreciated.**Thank you kindly,**Elois A. Jackson*Co-Guardian*Co-Conservator****-***-****

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BB&T Bank

Customer service issue
Reported by GetHuman-jelois
Oct 27th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2269 others
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GetHuman-jelois started working on this issue
Oct 27th, 2019 10:41am