Yes I lost my card yesterday and I found it and I had a hold on it but I want to take t...

GetHuman1342771's customer service issue with BB&T Bank from October 2018

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The issue in GetHuman1342771's own words
Yes I lost my card yesterday and I found it and I had a hold on it but I want to take the hold off of it and so I can start using it again and I also need the phone number on the back of card reset cuz I call the back of the card and it won't work for me to get the balance of how much is in my account and it says for this account no information could not be given out at this time. I called my branch in Shenandoah PA and they said that the account for the number on the back of card has to be reset cuz my fiancee checks the balance to and she is Also on my account and she tried to call and get the balance and accidentally put the wrong number in my social security number or the * didgit pin she sometimes pushes one of the numbers wrong she bumps it I told my bank that I would only be the one to call the back of the debit card to be able to check my balance anyone and Melissa Schaeffer is the other person on my check account .we have a joint account together.

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BB&T Bank

Customer service issue
Reported by GetHuman1342771
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 662 others
0 customers following this


GetHuman1342771 started working on this issue
Oct 14th, 2018 2:13pm

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