I want to make a mobile deposit of $*,***. My limit is $*,***. I currently live in a s...

GetHuman636194's customer service issue with BB&T Bank from April 2018

Help with my BB&T Bank issue
The issue in GetHuman636194's own words
I want to make a mobile deposit of $*,***. My limit is $*,***. I currently live in a state with no BB&T. If I cannot make large deposits I may have to close my account. I waited almost an hour and a half on hold to get help but had to go to work. Please let me know if this is possible.
GetHuman636194 did not yet indicate what BB&T Bank should do to make this right.
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BB&T Bank

Customer service issue
Reported by GetHuman636194
Apr 27th, 2018 - 7 mons ago
I have an issue with BB&T Bank too
Not resolved
Seen by 4 customers so far
Similar issue to 759 others
0 customers following this
Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman636194 started working on this issue
Apr 27th 11:45pm
GetHuman636194 indicated the issue is not fixed yet.
Apr 29th 3:02am
GetHuman636194 indicated the issue is not fixed yet.
May 1st 1:42am
GetHuman636194 indicated the issue is not fixed yet.
May 1st 11:55am