Not sure of legitimacy of product from person who came to mu doir - Possibly cancel a check

GetHuman622684's customer service issue with BB&T Bank from April 2018

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Name on the account, Billing address, Account holders birthday, Last 4 of SSN, and Full card number
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The issue in GetHuman622684's own words
Possibly cancel a check ... Not sure of legitimacy of product from person who came to mu doir
GetHuman622684 did not yet indicate what BB&T Bank should do to make this right.
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BB&T Bank

Please call me. *** ***-****
Customer service issue
Reported by GetHuman622684
Apr 23rd, 2018 - 5 mons ago
I have an issue with BB&T Bank too
Not resolved
Seen by 1 customer so far
Similar issue to 580 others
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Timeline
GetHuman622684 started working on this issue
Apr 23rd 8:29pm