Updated May 3, 2024

Avista Utilities Customer FAQ

Outages

To report a power outage, customers can contact Avista Utilities through their designated customer service hotline or website. It is...

The average response time for power outage restoration by Avista Utilities is approximately two hours. However, the actual time may...

If you smell natural gas, leave the area immediately and go to a safe location away from the odor. Do not turn on or off any electrical...

Avista Utilities offers a variety of payment options for its customers' convenience. You can make payments through multiple methods,...

Yes, if you are unable to pay your bill on time, you can make a payment arrangement with Avista Utilities. Avista understands that...

Avista Utilities offers several programs and incentives to promote energy efficiency. Our customers can benefit from programs like...

Yes, Avista Utilities offers various rebates for customers who switch to renewable energy sources. We understand the importance of...

Ask any question you have about Avista Utilities customer service. We will do our best to get you answers right away.

FAQ Table of Contents

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Updated May 3, 2024