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Avista Utilities Customer FAQ

Top Answers & How-to Guides

What is Avista Utilities's Phone Number?

The question we are asked most often is about how to talk to Avista Utilities customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any rebates available for switching to renewable energy sources?

Yes, Avista Utilities offers various rebates for customers who switch to renewable energy sources. We understand the importance of...
Ask any question you have about Avista Utilities customer service, get an answer now.
Contact Avista Utilities customer service

Outages

How do I report a power outage?

To report a power outage, customers can contact Avista Utilities through their designated customer service hotline or website. It is...
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What is the average response time for power outage restoration?

The average response time for power outage restoration by Avista Utilities is approximately two hours. However, the actual time may...
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Safety

What should I do if I smell natural gas?

If you smell natural gas, leave the area immediately and go to a safe location away from the odor. Do not turn on or off any electrical...
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Payments

What are the payment options for my Avista Utilities bill?

Avista Utilities offers a variety of payment options for its customers' convenience. You can make payments through multiple methods,...
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Can I make a payment arrangement if I am unable to pay my bill on time?

Yes, if you are unable to pay your bill on time, you can make a payment arrangement with Avista Utilities. Avista understands that...
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Energy Efficiency

What programs and incentives are available for energy efficiency?

Avista Utilities offers several programs and incentives to promote energy efficiency. Our customers can benefit from programs like...
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Are there any rebates available for switching to renewable energy sources?

Yes, Avista Utilities offers various rebates for customers who switch to renewable energy sources. We understand the importance of...
Read more

Help me with my Avista Utilities customer service issue

Ask any question you have about Avista Utilities customer service. We will do our best to get you answers right away.
We look to the Avista Utilities issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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