My girlfriend and I want to take her * children to San Andres Island and they are citiz...

GetHuman-merrillr's customer service issue with Avianca Airlines from August 2018

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The issue in GetHuman-merrillr's own words
My girlfriend and I want to take her * children to San Andres Island and they are citizens of Colombia. Can they fly there with just their national identification or do they need passports? My girlfriend has a Colombian passport but her children just have national identification. They would originate their flight in AXM. I have a US passport and will fly and meet them in Bogot* and fly with them to San Andres
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Avianca Airlines

Customer service issue
Reported by GetHuman-merrillr
Aug 13th, 2018 - a yr ago
I have an issue with Avianca Airlines too
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Seen by 3 customers so far
Similar issue to 67 others
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GetHuman-merrillr started working on this issue
Aug 13th, 2018 4:19pm
GetHuman-merrillr shared this issue with others over email
Aug 13th, 2018 4:20pm
GetHuman-merrillr indicated the issue is not fixed yet.
Aug 13th, 2018 5:39pm