I received an email for auto renewal, I went to the avast page which ended up being goo...

GetHuman-danlafav's customer service issue with Avast! from May 2018

3 views
 | 
537 similar
 | 
0 following
Help with my Avast! issue
First: share to improve GetHuman-danlafav's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-danlafav to get a Avast! rep on the line!
Always use the GetHuman Phone tocall Avast!. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-danlafav may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-danlafav's own words
I received an email for auto renewal, I went to the avast page which ended up being google play store, the associate told me that I would be able to get a **% discount only if I renewed today ( *********) , I was asked for my credit card information, which I gave the supposed representative , my tablet was upgraded to avast protection, but my computer was not. On ********* I received an email from Avast saying that my subscription was going to be canceled due to non payment . I paid $**.** USD for the protection which I have only gotten for a *.** plan for my tablet. What is going on with avast? Not to mention, when I opened my computer, everything was in Checkeslovakian , not english ? I contacted my credit card company and they did say that I had paid the $**.** as it was noted as a charge on my card.
GetHuman-danlafav did not yet indicate what Avast! should do to make this right.
I have an issue with Avast! too
How GetHuman-danlafav fixed the problem
We are waiting for GetHuman-danlafav to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Avast!'s attention and get better help faster. Tap below to get started.
Having Avast! issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Avast! email you?
This email address isn't valid
Follow this issue
See how GetHuman-danlafav fixes it.
This email address isn't valid

Avast!

Customer service issue
Reported by GetHuman-danlafav
May 26th, 2018 - 6 mons ago
I have an issue with Avast! too
Not resolved
Seen by 3 customers so far
Similar issue to 537 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-danlafav started working on this issue
May 26th 8:27pm