i have tred to cancel this virus protection since last year..requested it.. thought it...

GetHuman716838's customer service issue with Avast! from May 2018

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The issue in GetHuman716838's own words
I was trying to have it stopped.. I don’t want it .. just have it canceled. So they won’t charge me anymore without my permission.. ... i have tred to cancel this virus protection since last year..requested it.. thought it was took care of.. dont use computer its not working good.. got it took out of my debit card again.. i dont want this virus protection..was charged **.** dollars... cant talk to a live person ..just refund my money and leave me alone...
Because I can not talk to a someone on the phone to tell them I DONT WANT!!
Refund my money ... And I never want to have their service again.. i have never had so much trouble before to have a service stopped..
Maybe * or * years.. but trying to have it canceled since last year.. the charged it on my debit card and I didn’t know it last year too. By the time I found it it was over ** day..
I would try to email them on those robotic messages and told them to cancel it several times.. I also tried to call a number and I would get a recording to go on line but they wanted a ID number.. and I never got a email a head of time letting me know it that it’s running out and they are gonna charge it again..
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Avast!

Customer service issue
Reported by GetHuman716838
May 25th, 2018 - 6 mons ago
I have an issue with Avast! too
Fixed
Seen by 15 customers so far
Similar issue to 549 others
0 customers following this
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Timeline
GetHuman716838 started working on this issue
May 25th 5:02am
GetHuman716838 indicated the issue is not fixed yet.
May 25th 2:04pm
GetHuman716838 indicated the issue is not fixed yet.
May 25th 2:28pm
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May 25th 2:30pm
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May 28th 4:08pm
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May 29th 1:45am
GetHuman716838 indicated the issue is not fixed yet.
May 31st 8:10pm
GetHuman716838 indicated the issue is not fixed yet.
May 31st 8:11pm