Help with * credits built up!!! Stacking Up and not finding good books!

GetHuman-trishsam's customer service issue with Audible.com from June 2018

Help with my Audible.com issue
The issue in GetHuman-trishsam's own words
Cancel my membership for now so that I can use my * already paid for credits. ... I want to cancel my membership for now. I have * credits (already paid for) but cannot find books I want to listen to. How do I cancel and not lose my * credits that I have paid for?*How do I use my credits after cancelling my membership? Can I put my membership on hold for * months?*Thank you *Patricia Sammons******@***.com
I have lost credits before when I put my membership on hold.
Cancel my membership for now - more than just * months - done that already.*Keep my credits. How do I use my credits after cancellation?
I love Audio books!
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Audible.com

Audible.com
Customer service issue
Reported by GetHuman-trishsam
Jun 30th, 2018 - 10 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman-trishsam started working on this issue
Jun 30th, 2018 11:42am
GetHuman-trishsam indicated the issue is not fixed yet.
Jun 30th, 2018 12:55pm
GetHuman-trishsam indicated the issue is not fixed yet.
Jul 1st, 2018 1:02pm