Books do not download - Downloading books from my library to my phone - Can’t download books

GetHuman603590's customer service issue with from April 2018

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The issue and preferred resolution, in GetHuman603590's own words:
Downloading books from my library to my phone ... Books do not download
Can’t download books
Correct problem
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Customer service issue
Reported by GetHuman603590
Apr 17th, 2018 - 3 mons ago
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Seen by 2 customers so far
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GetHuman603590 started working on this issue
Apr 17th 2:56pm