I purchased my Audi Q* *.*T Quattro **** from downtown Audi a few months back and it’s...

GetHuman2232829's customer service issue with Audi of America from February 2019

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The issue in GetHuman2232829's own words
I purchased my Audi Q* *.*T Quattro **** from downtown Audi a few months back and it’s already suffering terrible problems like my passenger door doesn’t lock & I noticed within the first month or two. I called & asked my car specialist about it (Stephan) and he told me I didn’t have to worry about it , it was a “minor issue” according to him. So I just left it alone, I let a couple months pass & now it’s starting to get rainy. My windshield is leaking terribly to the point where my roof is soaked because of the leakage. Is my car even supposed to be suffering from these serious problems? I am a young female and for Steph to tell me it wasn’t a big deal is so disrespectful. I called Audi of America , spoke with a rep named Crystal last Saturday on *****, and there’s still nothing done about this. I am disappointed and feel like my case is not being taken serious, I have already contacted my law firm to take further action because it seems like nobody cares at this point.

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Audi of America

Customer service issue
Reported by GetHuman2232829
Feb 18th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 107 others
0 customers following this

Timeline

GetHuman2232829 started working on this issue
Feb 18th, 2019 3:42pm