Before contacting them, items GetHuman-kjleeker may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-kjleeker's own words
I purchased four criss cross sweatshirts for Christmas gifts and one for me. I told the sales person that I heard that the serenity sweatshirt had complaints about poor wear and pulls in the fabric. She told me that was absolutely not the case. So I purchased the serenity sweatshirt. The one i have has been worn four times and has pulls in it and is a mess. I would like this replaced or refunded. I am so disappointed and also embarrassed that I gave these as gifts. Please let me know what to do about mine. I am happy to take it to a store, but also am very unhappy that the sales person convinced me it was fine. Thank you
GetHuman-kjleeker did not yet indicate what Athleta.com should do to make this right.
I have an issue with Athleta.com too
How GetHuman-kjleeker fixed the problem
We are waiting for GetHuman-kjleeker to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.