Returning the call now a Manager by the name of Nancy I have calling since the **th of...

GetHuman-alexange's customer service issue with Asurion from October 2018

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The issue in GetHuman-alexange's own words
Returning the call now a Manager by the name of Nancy I have calling since the **th of September and they refuse to connect me with her to solve my problem of my washer that I had * repairs. They schedule me for a *th repair for the same problem.*My extended warranty will finish in a week your company does not honey the lemon policy to exchange the defective washer they keep sending me repair people causing me to take off from work with no pay to patch it up. That is a bridge of contract and I like to talk to someone with authority to take care of this problem ASAP. Please have a Manager contact me at *** *** **** if I do not get a reply I will contact Better business and WTOP for help I do not have an other option. You service is unacceptable.*Thank you*Alexandra Angelakis
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Asurion

Customer service issue
Reported by GetHuman-alexange
Oct 12th, 2018 - 7d ago
I have an issue with Asurion too
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Seen by 3 customers so far
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GetHuman-alexange started working on this issue
Oct 12th 4:26pm