Just bought the Astro a** tr*mix amp pro for Xbox one*PC. connected all connections upd...

GetHuman4941462's Technical support issue with Astro Gaming from June 2020

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The issue in GetHuman4941462's own words
Just bought the Astro a** tr*mix amp pro for Xbox one*PC. connected all connections updated controller and mix amp can hear the game audio but my mic isn’t working. Made the settings all the same in your tutorial video of how to set it up mic only works when I plug straight into my controller and not my mix amp. I paid $*** for this headset it should be plug and play. I would like to solve this issue by being able to connect my mic into my mix amp and be able to use voice chat. At this point I’m not even using the mix amp to chat and hear. I paid for the mix amp and want to use it.

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Astro Gaming

Technical support issue
Reported by GetHuman4941462
Jun 11th, 2020 - 5 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 466 others
0 customers following this

Timeline

GetHuman4941462 started working on this issue
Jun 11th 6:59pm

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