Astro A** gen*** months ago I bought this headset but I'm really not happy with it. My...
GetHuman4875103's customer service issue with Astro Gaming from May 2020
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The issue in GetHuman4875103's own words
Astro A** gen*** months ago I bought this headset but I'm really not happy with it. My microphone is loose and not staying in position where I want it. Everytime I'm switching on my console I have to unplug a couple of times my USB charging station to get any sound to my headset. It's disconnecting from party sessions so I'm losing sound and can't hear my party (they can hear me). I have to restart and I have *to repeat all the process again, which is really annoying and time consuming. The headset is also switching off during game sessions. I was hoping during this time that there may have been an update that could have possibly resolved these issues. Unfortunately this didn't happen. For the amount of money this product cost I did not expect to experience these problems. I want these issues fixed or I would like to return the product. *Many thanks, *Martin Franek
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