Hi my name is Linda Witherspoon been a customer since the program start. Had no problem...

GetHuman-lwither's customer service issue with Assurance Wireless from November 2018

1 view
2516 similar
0 following
Help with my Assurance Wireless issue
First: share to improve GetHuman-lwither's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lwither's next move: call Assurance Wireless.
The best way to get your problem resolved is to tap the button below to start calling Assurance Wireless. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-lwither may need:
Name on the account, Phone number, Billing address, and Last 4 of SSN
The issue in GetHuman-lwither's own words
Hi my name is Linda Witherspoon been a customer since the program start. Had no problems until now, sent back a phone that was having problems in getting hot when I will make phone call. Call to call center they sent me out a new phone which was Sepet**-October **-**** which they wanted the old phone back. I asked for them to send me the bubble evelope to send back this phone and the right to have more minutes *** which was suppose to stat in Oct-never happen and asked for the envelope which was mailed which I received on Nov *-**** which now my services has been suspended which the call center said they would lift because they did not properly enter that agreement on my account. Now all these call centers is not located in the United States and as customers of the program have no ideal that the people appoint to help with problems say they will and don't. I need my phone when I go out to contact my family if anything happens to them or me. I am asking that you the team look into my problem and turn my service on immedately . thank you--ps. Iam mailing the phone back today Nov.*-**** cannot wait *-** business days for service please help me.
GetHuman-lwither did not yet indicate what Assurance Wireless should do to make this right.
I have an issue with Assurance Wireless too
How GetHuman-lwither fixed the problem
We are waiting for GetHuman-lwither to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Assurance Wireless's attention and get better help faster. Tap below to get started.
Having Assurance Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Assurance Wireless email you?
This email address isn't valid
Follow this issue
See how GetHuman-lwither fixes it.
This email address isn't valid

Assurance Wireless

Customer service issue
Reported by GetHuman-lwither
Nov 3rd, 2018 - a mon ago
I have an issue with Assurance Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 2516 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lwither started working on this issue
Nov 3rd 7:15pm