I complete my recertify application online yesterday I did provide all the information...

GetHuman1203477's customer service issue with Assurance Wireless from September 2018

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The issue in GetHuman1203477's own words
I complete my recertify application online yesterday I did provide all the information requested I submitted and I get positive feedback from website that was successfully complete.The problem is that few minutes ago I received a text message saying that I'm out time to recertify so I'm extremely upset bcz first off all I tried to do it over the phone I couldn't bcz nobody answers the phone I followed all the steps now I'm getting this message and is not fair bcz I successfully did it online.this is my phone number ********** and my Email is *****@***.com please u guy's check bcz I did and I don't want to loose the only phone I have to contact my Drs bcz I'm having some medical issues and seeing that message just now just raised my anxiety trough the roof bcz this is how the school getting in touch with me about my kids and is the only way I will for help in case of emergency since I'm single mother.i sincerely appreciate someone looking to this message and help me bcz I did my part Wich was filled the correct information requested.
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Assurance Wireless

Customer service issue
Reported by GetHuman1203477
Sep 25th, 2018 - 2 mons ago
I have an issue with Assurance Wireless too
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Timeline
GetHuman1203477 started working on this issue
Sep 25th 8:50pm