My physical therapist recommended Asic Exalts to me three years. I go through about...

GetHuman672806's customer service issue with Asics from May 2018

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The issue in GetHuman672806's own words
My physical therapist recommended Asic Exalts to me three years. I go through about *-* pairs a year by just walking. I have severe OsteoArthritis and now stress fracture, edema, other issues in my bones. I had no problem with the *, * and * models. Ordered two of the Asic Exalt * (only available in size * womens) and had to return one pair. First pair which I am still wearing and causing pain most of the time, have a new design, a rubber saddle across the foot and it cuts into my small toes and across the stress fracture area and my feet and particular the problem foot becomes numb, swollen and in pain within an hour. What other model is about the same as your Asic Exalt * shoe? My PT told me to try New Balance which is wider but they cut in the same place.
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Customer service issue
Reported by GetHuman672806
May 10th, 2018 - a yr ago
I have an issue with Asics too
Not resolved
Seen by 3 customers so far
Similar issue to 25 others
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GetHuman672806 started working on this issue
May 10th, 2018 5:05pm
GetHuman672806 indicated the issue is not fixed yet.
May 11th, 2018 10:03pm