Good morning! My name is Kang, Soonhee. I bought a round trip tickets from New York...

GetHuman-threesus's Contact customer support issue with Asiana Airlines from July 2020

Help with my Asiana Airlines issue
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Booking name, Booking reference number, Email, Phone number, Billing address, Travel dates, and Destination(s)
The issue in GetHuman-threesus's own words
Good morning! My name is Kang, Soonhee. I bought a round trip tickets from New York to Seoul through Cheapoair on January **,**** . * *Departing date: Thu April **,****,Flight number ***, Aircraft: ***. Leave JFK - **:** am. Arrive. ICN - **:**am.**Return date: Sat. May **,****. Flight number ***, Aircraft : ***. Leave ICN -**:**am. Arrive JFK- **:**am.**This is the issue. Due to the Covid **, I cancelled my trip to Korea , and requested a refund to Cheapoair. I have not received a refund to this date yet. **In the mean time, I changed my mind. Instead of getting a refund, I would like to Request a Credit to Asiana Airlines so that I would be able to visit my family as soon as possible. **I would appreciate very much if you can follow up on this issue at your earliest convenience. Thank you so very much for your help!*Have a nice day,*Soonhee Kang

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Asiana Airlines

Contact customer support issue
Reported by GetHuman-threesus
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 598 others
0 customers following this

Timeline

GetHuman-threesus started working on this issue
Jul 2nd 12:38pm
GetHuman-threesus indicated the issue is not fixed yet.
Jul 3rd 1:40pm
GetHuman-threesus indicated the issue is not fixed yet.
Jul 18th 12:40pm

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