Hi,*My name is Stuart Kennedy, passport number is ********.*I was on flight LJ*** from...

GetHuman-theskenn's Contact customer support issue with Asiana Airlines from October 2019

Help with my Asiana Airlines issue
The issue in GetHuman-theskenn's own words
Hi,*My name is Stuart Kennedy, passport number is ********.*I was on flight LJ*** from narita international to in Incheon international, departing at **:** on **th October. I had a very short transfer to London Heathrow, flight OZ*** departing **:**.*As these were different airlines, I had to pick up my baggage and recheck to Asiana airlines flight. However, I did not have time to do this as flight was delayed in Marita, however your airport staff kindly fast tracked me through airport. This means my baggage (* case) is still in Korea. The asiana airlines representives at the gate took all my details, and asked I contacted you to arrange my baggage is sent to UK.*My baggage ticket number is A*G*BH, and barcode is **********.*Please can you help me get my baggage to Glasgow, in the United Kingdom.*My transfer from Heathrow to Glasgow was operated by British airways.*Thank you*Stuart

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Asiana Airlines

Contact customer support issue
Reported by GetHuman-theskenn
Oct 16th, 2019 - 2 years ago
Fixed
Seen by 30 customers so far
Similar issue to 1875 others
0 customers following this
Items needed
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Travel dates
Destination(s)

Timeline

GetHuman-theskenn started working on this issue
Oct 16th, 2019 6:36am
GetHuman-theskenn confirmed the issue is fixed. Hooray!
Oct 16th, 2019 10:48am

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