Transaction was refunded, have printed receipt for that amount, there is no authorizati...

GetHuman-scottfu's customer service issue with Ashley Furniture from November 2018

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GetHuman Phone call #1 (3 mons ago)
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The issue in GetHuman-scottfu's own words
Transaction was refunded, have printed receipt for that amount, there is no authorization number tied to it and the money still has not hit the bank. Original order **********. **AR refund transaction number **********. This has no authorization code and money still hasn’t been refunded. I did this in person and they did not insert my card into the machine to refund the amount. We have been waiting to get amount to buy furniture since original purchase was entered incorrectly by sales person and after a month they told us what we really wanted there is no eta on when it could ever be obtained.
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Ashley Furniture

Customer service issue
Reported by GetHuman-scottfu
Nov 23rd, 2018 - 3 mons ago
I have an issue with Ashley Furniture too
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Seen by 6 customers so far
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Items needed
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Timeline
GetHuman-scottfu started working on this issue
Nov 23rd, 2018 2:39pm
GetHuman-scottfu confirmed the issue is fixed. Hooray!
Nov 24th, 2018 2:51pm