Used my Ariens snow blower one storm last season and sheered the * bolts holding the fr...

GetHuman1370500's customer service issue with Ariens from October 2018

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The issue in GetHuman1370500's own words
Used my Ariens snow blower one storm last season and sheered the * bolts holding the friction drive to the housing. called your contact number and now I'm supposed to waist my time loading it up to bring it to a dealer who is going to tell me the same thing. I purchased this snow blower *************you state you sell a quality product yet I had to remove a bolt out of a ten year old snow blower so I could finish the season last year ***if you could send me the * bolts it would be appreciated * Ref: ** **********SCR-TAP .**-**X.** HWH ZCC **Sincerely **Patrick Davis
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Ariens

Customer service issue
Reported by GetHuman1370500
Oct 18th, 2018 - a mon ago
I have an issue with Ariens too
Not resolved
Seen by 6 customers so far
Similar issue to 20 others
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Timeline
GetHuman1370500 started working on this issue
Oct 18th 5:14pm