My part has not arrived, nor has it been shipped.

GetHuman776524's customer service issue with Appliancezone.com from June 2018

Help with my Appliancezone.com issue
The issue in GetHuman776524's own words
get a latch for my washing machine ... My order is awaiting fulfillment ** days after ordering with *-* day shipping. I can't get hold of anyone and have not received any messages from the company. There seems to be no phone number or chat available. I need the part!**Your order ID is *********.
that they haven't shipped it? That I can't get hold of them?
I want the part!
I ordered and paid for the part I want.
I have sent them messages on their system. They have not answered. I search for a chat window and a phone number but they don't exist.
I have an issue with Appliancezone.com too
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Appliancezone.com

washing machiune latch
Customer service issue
Reported by GetHuman776524
Jun 12th, 2018 - 9 mons ago
I have an issue with Appliancezone.com too
Fixed
Seen by 6 customers so far
Similar issue to 442 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman776524 started working on this issue
Jun 12th, 2018 3:17pm
GetHuman776524 shared this issue with friends on Facebook
Jun 12th, 2018 3:18pm
GetHuman776524 indicated the issue is not fixed yet.
Jun 12th, 2018 5:09pm
GetHuman776524 indicated the issue is not fixed yet.
Jun 12th, 2018 5:10pm
GetHuman776524 indicated the issue is not fixed yet.
Jun 12th, 2018 5:12pm