MacBook Air. I Put some playlists from my partner got from apple. In doing so some song...

GetHuman437035's customer service issue with AppleCare from April 2018

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Help with my AppleCare issue
Before contacting them, items GetHuman437035 may need:
Where was the item purchased, Order number, Billing address, and Name on the account
GetHuman437035's next move: have a AppleCare rep call.
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The issue and preferred resolution, in GetHuman437035's own words:
MacBook Air. I Put some playlists from my partner got from apple. In doing so some songs in her playlist are gra*** out and she can’t download them. **Can you help us?
I trust that AppleCare will make this right and come up with a resolution that is fair.
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AppleCare

Customer service issue
Reported by GetHuman437035
Apr 29th, 2018 - 3 mons ago
I have an issue with AppleCare too
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Seen by 1 customer so far
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Timeline
GetHuman437035 started working on this issue
Apr 29th 10:51pm