Not only have I lost the use of my Roku, I also blew * t.vs, in which theres no way tha...

GetHuman3769858's customer service issue with Apple from October 2019

Help with my Apple issue
The issue in GetHuman3769858's own words
Not only have I lost the use of my Roku, I also blew * t.vs, in which theres no way that I can afford to buy these t.vs back....my **" t.v was only * years old......I'm in dire straights here.....idk what else to do.....I have no one to help me and as I said I'm having an operation on Oct **, and will be then-house ridden for a cpl months while I heal......please Roku do the right thing and replace my Roku and I'm hoping that my **" smart t.v will also be replaced.... The Roku box blew it (& blew my son's **" t.v as well. WHAT ELSE CAN I DO......I DON'T WANT TO PUT MY STORY AND EXPERIENCES ON SOCIAL MEDIA, BUT I WILL, IF THAT'S THE ROUTE I HAVE TO TAKE! *ROKU.....DO THE RIGHT THING PLEASE.* THANK YOU.*DARLEEN JOHNSON****-***-****

GetHuman3769858 did not yet indicate what Apple should do to make this right.

How GetHuman3769858 fixed the problem
Well they considered it overheating, are going to replace the box but not my * t.v's it blew.
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Apple

Customer service issue
Reported by GetHuman3769858
Oct 16th, 2019 - 2 years ago
Fixed
GetHuman3769858 shared how to fix
Seen by 14 customers so far
Similar issue to 7048 others
0 customers following this
Items needed
Order number
Billing address
Apple ID
Phone number on account

Timeline

GetHuman3769858 started working on this issue
Oct 16th, 2019 12:28pm
GetHuman3769858 indicated the issue is not fixed yet.
Oct 19th, 2019 8:45pm
GetHuman3769858 indicated the issue is not fixed yet.
Oct 19th, 2019 9:22pm
GetHuman3769858 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 9:23pm