Not only have I lost the use of my Roku, I also blew * t.vs, in which theres no way tha...

GetHuman3769858's customer service issue with Apple from October 2019

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The issue in GetHuman3769858's own words
Not only have I lost the use of my Roku, I also blew * t.vs, in which theres no way that I can afford to buy these t.vs back....my **" t.v was only * years old......I'm in dire straights here.....idk what else to do.....I have no one to help me and as I said I'm having an operation on Oct **, and will be then-house ridden for a cpl months while I heal......please Roku do the right thing and replace my Roku and I'm hoping that my **" smart t.v will also be replaced.... The Roku box blew it (& blew my son's **" t.v as well. WHAT ELSE CAN I DO......I DON'T WANT TO PUT MY STORY AND EXPERIENCES ON SOCIAL MEDIA, BUT I WILL, IF THAT'S THE ROUTE I HAVE TO TAKE! *ROKU.....DO THE RIGHT THING PLEASE.* THANK YOU.*DARLEEN JOHNSON****-***-****

GetHuman3769858 did not yet indicate what Apple should do to make this right.

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How GetHuman3769858 fixed the problem
Well they considered it overheating, are going to replace the box but not my * t.v's it blew.
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Apple

Customer service issue
Reported by GetHuman3769858
Oct 16th, 2019 - 2 years ago
I have an issue with Apple too
Fixed
GetHuman3769858 shared how to fix
Seen by 14 customers so far
Similar issue to 7048 others
0 customers following this
Items needed
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Apple ID
Phone number on account

Timeline

GetHuman3769858 started working on this issue
Oct 16th, 2019 12:28pm
GetHuman3769858 indicated the issue is not fixed yet.
Oct 19th, 2019 8:45pm
GetHuman3769858 indicated the issue is not fixed yet.
Oct 19th, 2019 9:22pm
GetHuman3769858 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 9:23pm