I received an email from Apple Music Individual Membership saying I had purchased the f...

GetHuman906695's customer service issue with Apple from July 2018

4 views | 1194 similar | 0 following
Help with my Apple issue
Did we steer you to the right help?
Waiting to see if GetHuman906695 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman906695's own words
I received an email from Apple Music Individual Membership saying I had purchased the following subscription with a (?) free trial: Duration: * month* Trial Duration: * months* Trial Price: Free And Price: $**.**! I would not be charged for the FREE trial if I cancelled by *******. The link to cancel went to website that contained a warning not to proceed. I had not requested any Apple Music memberships, my subscriptions show no new requests, yet I keep getting warning messages that someone in Chicago is using my Apple ID! I live in Alaska and no one knows my Apple ID! I see there is a free trial music membership running for three months. I do not want it. Please ensure I am not somehow signed up for that even though I can find no evidence anywhere that I have inadvertently signed up for it. Thank you.

GetHuman906695 did not yet indicate what Apple should do to make this right.

How GetHuman906695 fixed the problem

We are waiting for GetHuman906695 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Apple's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Apple issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman906695 fixes it.
This email address isn't valid

Apple

Customer service issue
Reported by GetHuman906695
Jul 22nd, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 1194 others
0 customers following this
Items needed
Order number
Billing address
Apple ID
Phone number on account

Timeline

GetHuman906695 started working on this issue
Jul 22nd, 2018 11:53pm
GetHuman906695 indicated the issue is not fixed yet.
Jul 24th, 2018 1:31am
GetHuman906695 indicated the issue is not fixed yet.
Jul 24th, 2018 2:04am