Oue mother died and I am the executrix for her estate. I amtrying to change the account...

GetHuman1375261's customer service issue with Appalachian Power Co (WV) from October 2018

5 views
 | 
16 similar
 | 
0 following
Help me with my issue
First: share to improve GetHuman1375261's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1375261 to get a Appalachian Power Co (WV) rep on the line!
Always use the GetHuman Phone tocall Appalachian Power Co (WV). We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1375261 may need:
Account holder name, Account number, and Billing address
The issue in GetHuman1375261's own words
Oue mother died and I am the executrix for her estate. I amtrying to change the account from her name, Mildred Sue. Stover to my brother's name, Phillip Stover. He lives at the same address. He has always lived there. It was: Rt. * Box ***- **N Buffalo, WV *****. The *** address is:***** Buffalo Rd. Buffalo, WV *****. The account number is: ***- ***- ***- *- *.
GetHuman1375261 did not yet indicate what Appalachian Power Co (WV) should do to make this right.
I have an issue with Appalachian Power Co (WV) too
How GetHuman1375261 fixed the problem
We are waiting for GetHuman1375261 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Appalachian Power Co (WV)'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Appalachian Power Co (WV) email you?
This email address isn't valid
Follow this issue
See how GetHuman1375261 fixes it.
This email address isn't valid

Appalachian Power Co (WV)

Customer service issue
Reported by GetHuman1375261
Oct 19th, 2018 - 2 mons ago
I have an issue with Appalachian Power Co (WV) too
Not resolved
Seen by 5 customers so far
Similar issue to 16 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1375261 started working on this issue
Oct 19th 1:39pm