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Before contacting them, items GetHuman-wwehrste may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-wwehrste's own words
I am on Medicare. I have a canceled Blue Cross of California policy listed as active on my Medicare records (********** - current) which is incorrect. Policy number ******M*U*. You keep sending EOB's stating you will not process the claims. My active secondary insurance is AARP*UHC* *Medicare says it is your responsibility to remove the crossover once the policy was canceled and they will not remove it. ** Please let me know if you can remove the crossover. **Wayne Wehrsten****-***-*****Birth Date: ***********Medicare* *RR*-RY*-DD**
GetHuman-wwehrste did not yet indicate what Anthem Blue Cross CA should do to make this right.
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