I am on Medicare. I have a canceled Blue Cross of California policy listed as active o...

GetHuman-wwehrste's customer service issue with Anthem Blue Cross CA from February 2019

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The issue in GetHuman-wwehrste's own words
I am on Medicare. I have a canceled Blue Cross of California policy listed as active on my Medicare records (********** - current) which is incorrect. Policy number ******M*U*. You keep sending EOB's stating you will not process the claims. My active secondary insurance is AARP*UHC* *Medicare says it is your responsibility to remove the crossover once the policy was canceled and they will not remove it. ** Please let me know if you can remove the crossover. **Wayne Wehrsten****-***-*****Birth Date: ***********Medicare* *RR*-RY*-DD**
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Anthem Blue Cross CA

Customer service issue
Reported by GetHuman-wwehrste
Feb 12th, 2019 - 7 mons ago
I have an issue with Anthem Blue Cross CA too
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Seen by 5 customers so far
Similar issue to 187 others
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GetHuman-wwehrste started working on this issue
Feb 12th 9:15pm